Terms and conditions of service

Please read these terms and conditions carefully before using our financial planning subscription service. By accessing and using this site, you agree to be bound by these terms.

August 29, 2025

Acceptance of terms

Accessing this website or subscribing to our services constitutes acceptance of these terms. If you do not agree, please do not use the service.

Definitions

Key terms used throughout this agreement are defined below.

‘Service’ refers to the subscription-based financial planning offered via neonzenarim.com.

‘User’ refers to anyone accessing or using our website or services.

‘Advisor’ means any member of our qualified financial planning team.

‘Agreement’ means the contract formed between the user and our company.

Service usage

Our subscription service is available to Australian residents for personal or business planning purposes. All services are provided in line with Australian regulations.

Eligibility

Users must be at least 18 years old and legally capable of entering contracts to subscribe or use our planning services.

Service not available to minors.

User responsibilities

By using our service, you agree to the following responsibilities:

Provide accurate and current information for your account.
Use the service only for lawful purposes.
Respect our intellectual property and refrain from unauthorised use.
Inform us promptly of any security or account issues.

Prohibited uses

The following activities are not permitted:

Unauthorised access or tampering with our systems.
Use of the service for unlawful, fraudulent, or misleading purposes.
Copying, distributing, or modifying content without permission.
Impersonation of another user or advisor.
Attempting to bypass security features or violate laws.

Intellectual property rights

All content, trademarks, and materials on neonzenarim.com are the exclusive property of our organisation. Reproduction or unauthorised use is strictly prohibited except as permitted by law.

User content

Users may provide information for service delivery. All user content must be lawful and not infringe on any third-party rights.

User content rights

By submitting content, users grant us the right to use it for service purposes only.

Privacy and data protection

We handle your information in accordance with our Privacy Policy. Please review our Privacy Policy for details on data collection and use.

Read privacy policy

Disclaimer and limitations

Our service is offered as-is and as available. We disclaim all warranties to the extent permitted by law.

Important notice

No guarantees are made regarding outcomes, and individual results may vary.

Limitation of liability

We are not liable for any damages arising from use or inability to use the service, except as required by law.

Indemnification

You agree to hold us harmless against claims from your misuse of the service.

Dispute resolution process

Disputes will be handled in accordance with Australian law. See below for details.

Arbitration

Certain disputes may be resolved through arbitration, as agreed by both parties.

Arbitration location will be determined as per Australian law.

Online dispute resolution

You may use online dispute resolution tools for eligible matters.

See our policies for more information

Severability

If any provision is found invalid, the remainder remains in force.

Entire agreement

These terms represent the full understanding between you and us regarding the service.

Governing law and jurisdiction

This agreement is governed by the laws of Australia.

Termination

We may terminate or suspend your access for breach of terms. You may cancel your subscription anytime.

Modifications

We reserve the right to update these terms. Changes take effect upon posting on this site.

Contact for terms questions

For questions about these terms, use the contact details below.

Email address: content@neonzenarim.com

Phone number: +61.3.5192.5407

Office address: 113 Exhibition St, Melbourne, VIC 3000 Australia

Effective date: August 29, 2025

Version: 2.1